Is your computer not performing as well as you’d like?
Are you frustrated because -
- Your computer is slow?
- Your computer has a virus or some other form of malware?
- Your computer won't turn on, or is rebooting unexpectedly?
- You’re not getting anything done because your computer just wont cooperate?
Computer Zen can help. We provide technical support and repairs for PC computers, running either Windows or Mac operating systems.
How can you help me?
Our qualified technicians can assist you in all areas of technical computer related support, including :
- Fixing PC computers, laptops, desktops, both Windows and Mac computers
- Removing viruses
- Setting up networks
- Fixing hardware issues
- Recovering lost data
How long will it take to fix my problem?
Most of our jobs take 1 hour to resolve. This means you are up and running again quickly. In the event that we need to take your system offsite for a major repair we provide you with a fixed quote so there are no surprises charges on your invoice. We aim to complete all of our jobs on the first visit which minimizes downtime and makes us more efficient.
Can you come to my house or business and fix it?
Absolutely! Just give us a call and we will be there in a jiffy.
Will I be without my computer?
Our qualified technicians carry a large inventory of software and parts, so in most cases, we will be able to sort out your problem on the spot and get you up and running. In some cases however, it may be likely that we will need to take your computer back to the office to perform additional tasks and repairs.
Is there a call out fee?
How much does it cost?
Our standard rate is $140 an hour.
The pricing for an onsite visit depend on your location and if you are a home or business client. We charge no call out fee and invoice for a minimum 1 hour the technician is onsite. After the initial hour we charge in 15 minute blocks. If there is time leftover we offer extra value to our clients by helping train out clients and provide up to date information on IT solutions to help them get the most from their systems.
Need help? Give us a call today.
Don't waste any more time. Give us a call on 1300 266 936 or email us.