Our Highly Competitive Rates start from just $120 an hour with no call out fees ever!
Why choose us?
- We are great at what we do so your computers will be fixed fast with no stress
- We do not charge any callout fees like other companies which saves you money
- We do not charge extra for same day service*
- We Guarantee all of our work so you can rest assured that we do the job right the first time
Frequently asked questions about our pricing
What happens if it takes longer than an hour?
Most onsite repairs can be solved in the first hour. However, if the technician expects that it will take longer, they will usually know within the first 20 minutes. Our technician will give you options, and you can decide how you want to proceed.
What happens if the repair takes less than an hour?
Since most repairs are completed in an hour or less our, our technicians will give you full value for your money by offering a range of system health checks. These include scanning for viruses, making sure that your backups are working, checking the health of your hardware optimising your systems performance and much more.
What if my computer is broken and it can’t be fixed?
Sometimes a computer cannot be fixed due to major hardware failures, power surges or is simply an old system that has had it's day. In many circumstances it is better to invest a new system as opposed to splashing out on an old system which may fail again in the future costing even more money.
Computer Zen also sell new computer systems. We supply you with a brand new system, bring it onsite and set it up for you, installing your old programs and getting the data from your old system across to the new one. We can get you up and running in a flash.
If you have already purchased a new machine we are happy to help you transfer the data from your old machine and and set it up for you.
What happens if I am not happy with the service?
At Computer Zen we value our clients and aim to provide the best experience possible.
We promise to please all our customers, so if you are ever not 100% satisfied, please get in touch with us!